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Updated: Jan 27, 2026

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Published on: October 20, 2010
Structuring times and activities in the oncology visit.
Laura Sterponi1, Cristina Zucchermaglio2, Marilena Fatigante2
1University of California, Berkeley, Institute of Human Development and Graduate School of Education, 2121 Berkeley Way, Berkeley, CA, 94720, USA.
This study explores how doctors and patients coordinate medical visits, focusing on managing time and tasks. Key findings highlight the use of textual artifacts and metapragmatic utterances for achieving mutual understanding and smooth interaction during oncology visits.
Area of Science:
- Medical Sociology
- Conversation Analysis
- Health Communication
Background:
- Medical visits require complex coordination between doctors and patients.
- Managing time and tasks during appointments is challenging due to differing knowledge and dynamic needs.
- Oncological visits present unique coordination challenges.
Purpose of the Study:
- To examine the interactional coordination between doctors and patients during medical visits.
- To identify the semiotic resources used for managing time and tasks in clinical encounters.
- To analyze how mutual understanding and coordinated actions are achieved in oncology visits.
Main Methods:
- Ethnographic study of oncological visits.
- Conversation analytic approach to examine doctor-patient interactions.
- Analysis of semiotic resources, including textual artifacts and metapragmatic utterances.
Main Results:
- Doctor-patient coordination relies on managing time and praxis (task apportionment).
- Challenges in coordination stem from unequal familiarity with tasks, dynamic attention needs, and limited visit time.
- Textual artifacts and metapragmatic utterances are crucial for coordinating temporal trajectories and actions.
Conclusions:
- Effective medical visit accomplishment depends on sophisticated interactional coordination.
- Semiotic resources play a vital role in navigating the complexities of clinical encounters.
- Understanding these coordination mechanisms can improve healthcare communication and patient experience in oncology.
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