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Evaluating Nurse-Physician Communication With a Rubric: A Pilot Study.
Journal of Continuing Education in Nursing
|April 4, 2019
Summary
The ISBAR Interprofessional Communication Rubric (IICR) is reliable for assessing nurse communication. New graduate nurses showed low communication performance, indicating a need for further training and professional development.
Area of Science:
- Nursing Education
- Healthcare Communication
- Patient Safety
Background:
- Poor communication is a significant factor in sentinel events within healthcare settings.
- Effective interprofessional communication is crucial for patient safety and quality care.
Purpose of the Study:
- To evaluate the reliability of the ISBAR Interprofessional Communication Rubric (IICR) among nurses.
- To assess the communication performance of newly graduated registered nurses (RNs) in a simulated hospital environment.
Main Methods:
- A pilot study was conducted using the IICR tool.
- Interprofessional communication performance was observed and scored in a hospital-based simulation center.
- Reliability of the IICR was analyzed using statistical methods (rs = .91).
Main Results:
- The IICR demonstrated strong reliability among raters in the simulated setting.
- New graduate RNs exhibited low scores in communication performance.
- A need for ongoing professional development in communication skills was identified.
Conclusions:
- The IICR is a reliable instrument for evaluating nurse communication skills.
- Targeted educational interventions are necessary to improve communication among new graduate nurses.
- The IICR can guide the development of communication training programs for nurses and physicians.
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