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This study introduces a practical framework to guide the adoption of Electronic Medical Records (EMR) systems in Canadian healthcare settings. It addresses challenges in transitioning from paper records to digital systems, focusing on human and organizational factors for successful implementation.

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Area of Science:

  • Health Informatics
  • Information Systems Management
  • Healthcare Administration

Background:

  • Canadian healthcare is transitioning from paper to Electronic Medical Records (EMR) for improved patient care.
  • Existing literature highlights EMR benefits alongside challenges like adverse events and workflow disruptions.
  • Theoretical models for health information technology often lack practical application in clinical settings.

Purpose of the Study:

  • To bridge the gap between theoretical models and practical EMR implementation in diverse healthcare environments.
  • To develop a tactical framework for successful EMR adoption, considering human and organizational factors.
  • To provide actionable guidance for leading technology adoption projects in healthcare.

Main Methods:

  • Comprehensive analysis of existing literature on EMR implementation and adoption.
  • Development of a six-category tactical framework for EMR adoption.
  • Inclusion of seed questions within each category to guide practical application.

Main Results:

  • A novel tactical framework for EMR adoption has been developed.
  • The framework emphasizes the integration of human diversity and organizational culture into technical implementation.
  • Six distinct categories with guiding questions are proposed for leading EMR projects.

Conclusions:

  • Successful EMR adoption requires a tactical approach that integrates technical strategies with human and organizational considerations.
  • The proposed framework offers a practical tool for healthcare organizations navigating EMR transitions.
  • Addressing diversity and culture is crucial for mitigating challenges and maximizing EMR benefits.