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The Evidence and Future Potential of WeChat in Providing Support for Chinese Parents of Pediatric Patients Undergoing
Jun Liu1,2, Xin Zheng2, Xuelin Zhang3
1Postgraduate Training Base of Hubei University of Medicine, Jinzhou Medical University, Shiyan, Hubei, PRC.
Abstract:
Introduction: Based on the current medical environment in China, this study developed a WeChat-based health education program for parents of children undergoing day surgery herniorrhaphy and evaluated the users' satisfaction of its usage by adapting the technology acceptance model. Methodology: A descriptive quantitative online design with a researcher-developed Satisfaction Questionnaire was used to survey 198 users in the university-affiliated hospital in China. Results: The users were generally satisfied with the program. The users living in urban areas obtained higher satisfaction (β coefficient = 1.763, p = .006). The users who were satisfied showed high intention to recommend WeChat to other parents. Discussion: In general, WeChat users found the educational program useful, and similar educational intervention can be expanded to other areas in China.
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