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Communication Skills Training for General Surgery Residents
Shunichi Nakagawa1, Katherine Fischkoff2, Ana Berlin3
1Department of Medicine, Adult Palliative Care Services, Columbia University Medical Center, New York, New York.
Journal of Surgical Education
|April 22, 2019
Summary
A communication skills training program for general surgery residents improved preparedness and practice frequency. This feasible 2-hour session enhanced resident confidence in handling communication challenges effectively.
Area of Science:
- Medical Education
- Surgical Training
- Communication Skills
Background:
- Effective communication is crucial for surgeons but lacks formal training in general surgery residency programs.
- Current residency curricula do not adequately prepare surgeons for complex patient interactions.
Purpose of the Study:
- To implement and evaluate an evidence-based communication skills training program for general surgery residents.
- To enhance residents' preparedness and confidence in managing diverse communication scenarios.
Main Methods:
- A 2-hour training program utilized role-playing with simulated patients and peer feedback.
- Sessions were facilitated by a palliative care physician and a surgeon.
- Outcomes included self-assessed preparedness, resident satisfaction, and skill practice frequency.
Main Results:
- Self-assessed preparedness for communication tasks significantly improved for 7 of 11 challenges.
- Junior residents showed significant improvement in 10 of 11 tasks post-training.
- High resident satisfaction (mean 4.74/5) and frequent self-directed skill practice were reported.
Conclusions:
- A 2-hour communication skills training session is feasible for general surgery residents.
- The program effectively improved residents' self-assessed preparedness and encouraged skill practice.
- This intervention addresses a critical gap in surgical education, enhancing patient care communication.
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