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Quality indicators: tools for the management of best practices in Health
Ana Cristina Pretto Báo1, Simone Coelho Amestoy2, Gisela Maria Schebella Souto de Moura3
1Universidade Federal de Pelotas. Pelotas-RS, Brasil.
Objective:
To analyze how nurses recognize and use quality indicators, aimed at contributing to the management of best practices in Health.
Method:
Case study with a qualitative approach, conducted with twelve nurses from a hospital in southern Brazil from March to May 2016. For data collection, semi-structured interviews and focus groups were used. Data were subjected to content analysis, in the thematic modality.
Results:
The data showed that quality indicators are regarded as a tool for measuring health care outcomes, promoting the improvement of continuous care, assisting in the clinical decision-making and being present in discussions with the nursing team, in addition to contributing to the management of best practices in Health.
Final Consideration:
Quality indicator may support improvements in health services and in the nursing work, strengthening health policies.
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