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Exhausted through client interaction-Detached concern profiles as an emotional resource over time?
Bettina Lampert1, Christine Unterrainer1, Christian Thomas Seubert1
1Institute of Psychology, University of Innsbruck, Innsbruck, Austria.
Plos One
|May 7, 2019
Summary
A balanced approach to Detached Concern (DC) protects human service professionals from burnout. Maintaining both detachment and empathic concern is linked to the lowest emotional exhaustion over time.
Area of Science:
- Psychology
- Occupational Health
- Social Sciences
Background:
- Detached Concern (DC) is crucial for human service professionals, involving dimensions of detachment and empathic concern.
- Understanding longitudinal DC profiles is essential for addressing burnout in high-stress professions.
Purpose of the Study:
- To identify long-term Detached Concern (DC) profiles among human service professionals.
- To examine the association between these DC profiles and burnout, specifically emotional exhaustion.
Main Methods:
- Latent profile analysis and repeated measures analysis of covariance were used.
- Data were collected from 108 healthcare, teaching, and social professionals over three waves (8 months).
Main Results:
- Five stable longitudinal DC profiles were identified: 'detached,' 'empathic,' 'balanced,' 'boundless,' and 'moderately uninvolved.'
- The 'balanced' profile (high detachment-high empathic concern) showed the lowest emotional exhaustion over time.
- Profiles with moderate-to-low detachment indicated a stable or increasing risk of exhaustion.
Conclusions:
- A balanced DC profile is protective of professionals' mental health, correlating with minimal emotional exhaustion.
- Findings support evidence-based interventions for professional well-being and self-awareness regarding burnout risks.
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