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Published on: April 17, 2015
Taking an organisational approach to quality improvement
Robert E Klaber1, Ralph A Critchley1
1Imperial College Healthcare NHS Trust, London, UK.
Abstract:
The challenge for all healthcare organisations is to develop and implement an approach that will enable improvements to the quality of healthcare to happen. This case study describes some of the thinking, design and learning from Imperial College Healthcare NHS Trust, on the early steps of our journey to create a culture of continuous improvement across the organisation.
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