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PROCESS AND SYSTEMS: A systems approach to embedding group consultations in the NHS
Tania Jones1, Ara Darzi2, Garry Egger3
1Institute of Health & Society, Newcastle University, Newcastle upon Tyne.
Future Healthcare Journal
|May 18, 2019
Summary
Group consultations offer significant benefits for healthcare systems, improving patient access and efficiency. Implementing these consultations widely can enhance outcomes and resource management across the National Health Service (NHS).
Area of Science:
- Healthcare systems research
- Implementation science
- Patient care models
Background:
- Group consultations are emerging as a valuable healthcare delivery model in the USA and Australia.
- This review examines the systemic advantages of widespread group consultation adoption within socialized healthcare systems like the NHS.
Observation:
- Evidence was analyzed across five key implementation strategies: development, age-specific approaches, patient-centered care pathways, National Health Service (NHS) system modifications, and educational integration.
- The study mapped existing evidence to these strategic areas.
Findings:
- Group consultations, once integrated, yield benefits for both patients and healthcare staff.
- Advantages include enhanced access, improved efficiency, better multidisciplinary team collaboration, optimized resource management, and sustained or improved patient outcomes.
- System-wide effects can even benefit non-attending patients.
Implications:
- Widespread implementation of group consultations presents a unique opportunity for systemic improvement within the NHS.
- Systemic change requires deliberate experimentation and evidence documentation.
- The findings support a strategic, evidence-based approach to integrating group consultations for broad healthcare system enhancement.
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