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Establishing a Mutually Respectful Environment in the Workplace: A Toolbox for Performance Excellence
Narjust Duma1, Shail Maingi2, William D Tap3
11 Division of Medical Oncology, Mayo Clinic, Rochester, MN.
Workplace interactions in oncology are changing, leading to professionalism challenges like generational gaps and microaggressions. Addressing these issues through education and collaboration is vital for an inclusive environment and quality patient care.
Area of Science:
- Oncology
- Healthcare Professionalism
- Workplace Dynamics
Background:
- Healthcare professionals spend significant time at work, where team interactions impact performance and satisfaction.
- Changes in social media, politics, and healthcare systems affect workplace dynamics.
- The oncology setting presents unique emotional burdens due to patient mortality risks and cancer's impact.
Purpose of the Study:
- To discuss common challenges in oncology practice.
- To highlight the impact of generational gaps, gender disparities, and microaggressions.
- To emphasize the need for effective management of negative workplace behaviors.
Main Methods:
- Discussion of common challenges in cancer care.
- Definition and explanation of microaggressions.
- Emphasis on recognizing and managing negative behaviors.
Main Results:
- Factors like generational differences, gender disparities, and microaggressions increase the risk of professionalism lapses in oncology.
- Microaggressions are defined as harmful indignities that negatively impact individuals and groups.
- These behaviors can lead to long-term toxicities in the workplace environment.
Conclusions:
- Acknowledging and effectively managing workplace issues like microaggressions is essential.
- Education and collaboration are key pillars for fostering an inclusive healthcare workplace.
- Efforts to improve the workplace environment benefit patients, care partners, and healthcare professionals.
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