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The personality disorder patient pathway: Service user and clinical perspectives
S Flynn1, J Raphael1, J Graney1
1National Confidential Inquiry into Suicide and Safety in Mental Health, Centre for Mental Health and Safety, Faculty of Biology, Medicine and Health, School of Health Sciences, Division of Psychology and Mental Health, University of Manchester, Jean McFarlane Building, Oxford Road, Manchester, M13 9PL, UK.
Improving personality disorder services requires addressing diagnosis clarity, care pathways, psychological treatment access, and staff training, based on clinician and service user feedback. Enhanced support is crucial for consistent patient care.
Area of Science:
- Mental Health Services Research
- Clinical Psychology
- Healthcare Policy
Background:
- Recent policy and research have focused on care for individuals with personality disorder.
- However, service user and staff perspectives on service improvement are under-researched.
Purpose of the Study:
- To explore service user and clinician perspectives on improving mental health services for personality disorder.
- To identify key areas for enhancing care provision and patient experience.
Main Methods:
- A qualitative study was conducted in the UK (2016-2017).
- Included six focus groups with 45 clinicians and an online survey with 131 service users.
- Thematic analysis was used to analyze data.
Main Results:
- Key concerns identified by both clinicians and service users included diagnosis clarity, fragmented care pathways, limited access to psychological treatments, and inadequate staff training.
- Participants highlighted the need for improved diagnostic processes and a more coherent, integrated care system.
Conclusions:
- The current care pathway for personality disorder is unclear and disjointed, failing to meet service user needs effectively.
- National Institute for Health and Care Excellence guidelines are not consistently followed.
- There is a need for specialist psychological interventions to ensure consistent and stable care for individuals with personality disorder.
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