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Appointment systems: feasibility study of a new approach

A T Harrison

    British Medical Journal (Clinical Research Ed.)
    |June 6, 1987
    PubMed

    Abstract:

    Patients in a semirural dispensing practice were asked to determine how much time they required when booking an appointment. A comparison was made between their estimates and the actual time taken. Patients' estimates proved sufficiently accurate to produce a system that worked well.

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