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The evolution of online ideological communities
Brittany I Davidson1, Simon L Jones2, Adam N Joinson1
1School of Management, University of Bath, Bath, Avon, United Kingdom.
Understanding user roles in online communities reveals distinct pathways to leadership. User roles, like contributors and collaborators, are stable over time, offering insights for community management and security applications.
Area of Science:
- Social Sciences
- Computer Science
- Information Science
Background:
- Online communities facilitate knowledge exchange and social support.
- Understanding user behavior is crucial for marketing, security, and community management.
- Identifying user roles and their evolution is key to understanding community dynamics.
Purpose of the Study:
- To identify and categorize user roles within online ideological communities.
- To analyze user role changes and progression pathways over time.
- To explore the relationship between user roles and community health.
Main Methods:
- K-MEANS cluster analysis of behavioral meta-data to identify user roles.
- Mapping identified roles against the Reader-to-Leader Framework (RtLF).
- Longitudinal study of user role transitions over a two-year period.
Main Results:
- Seven distinct user roles were identified across two online ideological communities.
- Both communities aligned with the RtLF, with most users as contributors, followed by collaborators, and few leaders.
- User roles demonstrated stability over time despite high user churn, with a predictive model of role transitions developed.
Conclusions:
- A novel approach using meta-data effectively identifies diverse user roles and leadership potential.
- User role stability suggests predictable community structures, valuable for predicting future behavior.
- Findings have implications for community managers and security contexts, enabling proactive analysis of online behaviors.
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