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Exploring Australian Hajj Tour Operators' Knowledge and Practices Regarding Pilgrims' Health Risks: A Qualitative
Amani S Alqahtani1, Mohamed Tashani2, Anita E Heywood3
1Saudi Food and Drug Authority, Riyadh, Saudi Arabia.
JMIR Public Health and Surveillance
|May 25, 2019
Summary
Hajj travel agents offer health advice, but knowledge gaps exist, particularly regarding respiratory infections and recommended vaccines. Enhancing agent training can improve pilgrim health outcomes.
Area of Science:
- Public Health
- Travel Medicine
- Health Communication
Background:
- Travel agents are key sources of health information for pilgrims.
- Agent advice is linked to positive health behaviors.
Purpose of the Study:
- Investigate Hajj travel agents' health knowledge.
- Determine the health advice they provide to pilgrims.
- Identify their sources of health information.
Main Methods:
- Conducted in-depth interviews with Hajj travel agents in Sydney, Australia.
- Employed thematic analysis to interpret interview data.
Main Results:
- Agents demonstrated high awareness of gastrointestinal infections, hygiene, and injury risks.
- Limited knowledge was found regarding respiratory infections and recommended vaccines (except meningococcal and influenza).
- The Ministry of Hajj website and personal experience were primary information sources.
Conclusions:
- Identified a need for targeted health promotion strategies for Hajj travel agents.
- Improving agent knowledge can indirectly enhance pilgrim health.
- Potential for novel interventions to boost health knowledge transmission.
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