Information flow during pediatric trauma care transitions: things falling through the cracks
Peter Leonard Titus Hoonakker1, Abigail Rayburn Wooldridge2, Bat-Zion Hose3
1Center for Quality and Productivity Improvement, University of Wisconsin-Madison, 3124 Engineering Centers Building, 1550 Engineering Drive, Madison, WI, 53706, USA. peter.hoonakker@wisc.edu.
Insights
Pediatric trauma care involves complex transitions between emergency departments, operating rooms, and intensive care units. Crucial patient information is often lost during these handoffs, impacting child safety and care.
Area of Science:
- Pediatric Emergency Medicine
- Trauma Surgery
- Healthcare Communication
Background:
- Pediatric trauma is a significant cause of child morbidity and mortality in the US.
- Millions of children are treated annually in emergency departments for traumatic injuries.
- Care involves multidisciplinary teams across the emergency department (ED), operating room (OR), and pediatric intensive care unit (PICU).
Purpose of the Study:
- To investigate communication and coordination challenges during pediatric trauma care transitions.
- To identify information loss points between the ED, OR, and PICU.
- To explore strategies for improving patient safety during care transitions.
Main Methods:
- Qualitative interviews with 18 clinicians involved in pediatric trauma care.
- Post-interview surveys assessing patient safety during transitions.
- Focus on communication and coordination during inter-unit transfers.
Main Results:
- Clinicians reported good cooperation between services during trauma cases.
- Significant loss of critical patient care information occurs during transitions between units.
- Existing communication methods are insufficient for safe information transfer.
Conclusions:
- Despite inter-team cooperation, information gaps persist in pediatric trauma care transitions.
- Technological support is needed to improve information flow and ensure shared mental models.
- Enhancing information management is vital for the safe care of critically injured children.
Abstract:
Pediatric trauma is one of the leading causes of morbidity and mortality in children in the USA. Every year, nearly 10 million children are evaluated in emergency departments (EDs) for traumatic injuries, resulting in 250,000 hospital admissions and 10,000 deaths. Pediatric trauma care in hospitals is distributed across time and space, and particularly complex with involvement of large and fluid care teams. Several clinical teams (including emergency medicine, surgery, anesthesiology, and pediatric critical care) converge to help support trauma care in the ED; this co-location in the ED can help to support communication, coordination and cooperation of team members. The most severe trauma cases often need surgery in the operating room (OR) and are admitted to the pediatric intensive care unit (PICU). These care transitions in pediatric trauma can result in loss of information or transfer of incorrect information, which can negatively affect the care a child will receive. In this study, we interviewed 18 clinicians about communication and coordination during pediatric trauma care transitions between the ED, OR and PICU. After the interview was completed, we surveyed them about patient safety during these transitions. Results of our study show that, despite the fact that the many services and units involved in pediatric trauma cooperate well together during trauma cases, important patient care information is often lost when transitioning patients between units. To safely manage the transition of this fragile and complex population, we need to find ways to better manage the information flow during these transitions by, for instance, providing technological support to ensure shared mental models.
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