Related Experiment Video
Updated: Jul 24, 2026
Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
Facilitating holistic continuity of care for older patients: Home care nurses' experiences using checklists
Elin R Nilsen1, Ulrika Söderhamn1, Bjørg Dale1
1Faculty of Health and Sport Sciences, Centre for Caring Research, University of Agder, Grimstad, Norway.
Aims And Objectives:
To explore home care nurses' experiences of implementation and use of checklists developed for improving continuity of care for older patients (65+ years).
Background:
The Norwegian Coordination Reform was implemented to improve coordination between hospitals and communities and facilitate a quicker return to home community after hospital discharge. To follow-up, national learning networks were initialised to improve pathways for chronically ill older patients, including the development and use of standardised checklists.
Design:
An explorative qualitative design was chosen.
Methods:
Three focus group interviews were conducted, including 18 registered nurses from eight municipalities in southern Norway. Systematic text condensation was used to analyse the interview texts. The COREQ checklist was followed.
Results:
Three categories emerged from the analysis. (a) "The implementation process" included the experiences of a chaotic beginning, the importance of involvement, the leaders' role and resource allocation. (b) "Pros and cons of checklists in use" included the informants' experiences of checklists' usefulness for nurses and the patients. (c) "Competence needed" included the need for a comprehensive set of formal, experiential and social competences.
Conclusion And Relevance To Clinical Practice:
The leaders' role, support and engagement are decisive for a successful implementation. To succeed and establish solid routines, allocating resources when implementing new laborious routines, such as checklists, is important. To improve holistic continuity of care to chronically ill older patients, checklists should be customisable to each patient's needs, be comprehensive enough to grasp the essence in what to be done at several time points, but at the same time brief enough to be operational. Checklists can be a useful tool for home care nurses, if customised to the individual municipality and the staffs' working routines. It is important that the staff have versatile and extensive competencies enabling them to use the checklists appropriately.
Related Concept Videos
01:20Nursing Process for Patient and Caregiver Teaching III: Evaluation and Documentation
Nurses can use several methods to evaluate patient outcomes. For example, oral questions can assess cognitive learning, patient...
01:29Nursing Assessment
The nurse collects all aspects of the patient's health in the initial assessment, establishing priorities for ongoing focused assessments and...
01:21Planning Nursing Care I
01:26Guidelines for Nursing Documentation II
Timely documentation is crucial to ensure continuity of care for patients. Any delays in recording or reporting medical information can result in medical errors and even adverse patient outcomes. From medication administration to diagnostic test results, every detail must be accurately and promptly documented to provide the best possible care for patients.
01:15Methods of Documentation VI: Case Management Model
For example, a patient with a chronic illness...
01:29Documentation in Long-Term and Home Healthcare Setting
Long-Term Care Facilities