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Nursing workload: influence of indirect care interventions
Priscilla de Souza1, Danielle Fabiana Cucolo2, Marcia Galan Perroca3
1Hospital de Base, Setor de Qualidade, São José do Rio Preto, SP, Brazil.
Nurses perceive that indirect care activities, particularly employee development and support, significantly increase their workload. These perceptions vary across different healthcare settings and are linked to institutional factors.
Area of Science:
- Nursing
- Healthcare Management
- Workload Analysis
Background:
- Indirect care interventions are crucial but often overlooked components of nursing workload.
- Understanding nurses' perceptions of these interventions is vital for optimizing resource allocation and team efficiency.
- Previous research has not fully explored the impact of specific indirect care activities on nursing workload in diverse Brazilian healthcare contexts.
Purpose of the Study:
- To assess how clinical nurses, unit managers, and service managers perceive the impact of indirect care interventions on nursing workload.
- To identify which indirect care interventions are perceived as most burdensome.
- To examine the relationship between these interventions and professional and institutional variables.
Main Methods:
- A cross-sectional survey was conducted via email with 151 nursing professionals across eight Brazilian states.
- Participants responded to a questionnaire detailing 28 indirect care interventions based on the Nursing Interventions Classification.
- Data analysis focused on perceived workload interference and associations with demographic and institutional factors.
Main Results:
- A low response rate of 14.8% was observed.
- The most workload-intensive indirect care interventions identified were: Preceptor: employee (M=3.2), Employee Development (M=3.1), Physician Support (M=3.0), and Conflict mediation (M=3.0).
- Significant associations were found between indirect care interventions and institutional variables such as legal nature and facility size.
Conclusions:
- Nurses perceive indirect care interventions as significantly impacting workload, with notable emphasis on employee-related tasks like monitoring and development.
- The influence of indirect care on workload is perceived differently across various practice settings.
- Findings highlight the need for targeted strategies to manage the workload associated with indirect care activities in nursing.
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