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Increased Interval From Initial Evaluation to Initial Voice Therapy Session is Associated With Missed Voice Therapy
Renée L Gustin1, Kathryn C Pielage1, Rebecca Howell1
1Department of Otolaryngology Head & Neck Surgery, University of Cincinnati, Ohio.
Patients waiting over 4 weeks for voice therapy (VT) are twice as likely to miss appointments. Factors like race, reflux severity, and profession also impact attendance, highlighting the need for timely VT scheduling to improve patient outcomes.
Area of Science:
- Laryngology
- Speech-Language Pathology
- Healthcare Management
Background:
- Voice therapy (VT) is crucial for treating laryngeal disorders, but patient outcomes depend on adherence.
- Variations in patient volume lead to fluctuating wait times for initial VT sessions.
- Limited research exists on the impact of VT session latency and missed appointments on patient care.
Purpose of the Study:
- To identify factors contributing to missed initial VT sessions.
- To determine if a >4-week interval between evaluation and VT increases no-show rates.
Main Methods:
- Retrospective analysis of a prospective voice and swallowing database from a tertiary academic center (2014-2017).
- Included patients with dysphonia or dyspnea scheduled for VT post-evaluation.
- Evaluated 318 patients meeting inclusion criteria.
Main Results:
- A >4-week interval to VT significantly increased the likelihood of missed appointments (OR 2.07).
- Multivariate analysis identified interval to VT, Reflux Severity Index (RSI), race, and profession as significant factors.
- Univariate analysis also implicated insurance type, BMI, and Eating Assessment Tool-10 scores.
Conclusions:
- A delay of >4 weeks for the first VT session is associated with a higher risk of missed appointments.
- Race, RSI, and professional voice use are also significant predictors of missed VT appointments.
- Optimizing VT scheduling may improve patient compliance and outcomes in voice and swallowing clinics.
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