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Related Concept Videos

Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

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At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
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Healthcare Agencies II01:17

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There are various healthcare agencies in the United States—some of which are managed by religious institutions and others by different government branches.
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Secondary healthcare is offered by a specialist, generally in hospitals or clinics for patients referred by primary healthcare providers. It occurs when a person has an illness or injury that requires specific medical care. Secondary care is often referred to as acute care. Secondary care can range from uncomplicated care to repair a minor laceration or treat a strep throat infection to more complicated emergent care, such as treating a head injury sustained in an automobile accident. Whatever...
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Specialized care provided over an extended period is called tertiary care. Usually, a primary or secondary care physician will refer a patient to tertiary care. A patient's maximum physical and mental function is restored in tertiary care, which is caused due to the impact of a chronic illness or condition. Tertiary care aims to achieve the highest level of functioning possible while managing chronic illness. For example, a patient who falls and fractures their hip will need secondary care...
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Healthcare agencies provide healthcare services to people. In the United States, voluntary agencies are often non-profit centers sponsored by donations, grants, or fundraisers. One such organization is Meals on Wheels, which provides meals to the elderly and homebound. The American Heart Association and the American Lung Association are other non-profit community organizations. Doctors and nurses are frequently active members of these organizations, which offer health checks and educational...
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An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
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Business process improvement methods in healthcare: a comparative study.

Ehab Seed Ahmed1,2, Mohammad Nazir Ahmad3, Siti Hajar Othman4

  • 1Department of Information System, Universiti Teknologi Malaysia , Johor, Malaysia.

International Journal of Health Care Quality Assurance
|June 15, 2019
PubMed
Summary

Business Process Improvement Methods (BPIMs) in healthcare show promise but have shortfalls in representing domain knowledge. Enhancing BPIMs is crucial for achieving sustainable improvements and bridging the gap between theory and practice.

Keywords:
BPI tools and techniquesBusiness process improvement methodsHealthcare change management

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Area of Science:

  • Healthcare Management
  • Information Systems
  • Operations Research

Background:

  • Business Process Improvement Methods (BPIMs) have yielded suboptimal outcomes in healthcare.
  • Existing BPIMs require enhancement for greater effectiveness and to address documented implementation gaps.
  • There is a need to connect practical healthcare outcomes with Business Process Improvement (BPI) research.

Purpose of the Study:

  • To review popular BPIMs, techniques, and tools used in the healthcare domain.
  • To examine the roles, pros, and cons of these BPIMs.
  • To identify opportunities for enhancing BPIMs to achieve sustainable healthcare improvements.

Main Methods:

  • An in-depth literature review was conducted.
  • A "Framework for Comparing Business Process Improvement Methods," adapted from four recognized frameworks, was utilized.
  • Interviews with healthcare BPI practitioners in various hospitals were performed.

Main Results:

  • BPIMs have led to significant improvements in healthcare, as supported by existing literature.
  • Shortfalls exist in current BPIMs, particularly in representing and analyzing domain knowledge.
  • Flowcharts, a common tool, are too abstract and fail to clearly distinguish between business and information system processes.

Conclusions:

  • Findings offer value to BPI practitioners and researchers in healthcare.
  • The study highlights BPIM shortfalls, encouraging improvements in their application.
  • A proposed comparison framework and literature review contribute to both theoretical and practical understanding of BPIMs in healthcare.