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Peer-Based Mental First Aid Following Workplace Incidents: Implementation Evaluation
Anna-Maria Teperi1, Riikka Pajala, Eero Lantto
1Finnish Institute of Occupational Health, Safety Solutions, Helsinki, Finland (Dr Teperi and Mr Lantto); Finnish Institute of Occupational Health, Safety Solutions, Turku, Finland (Ms Pajala); Finnish Institute of Occupational Health, Digitalization, Helsinki, Finland (Ms Kurki).
Peer-based Mental First Aid (MFA) was successfully implemented in a city organization, enhancing safety management. This program improved practical skills for managing human factors in safety, demonstrating its value in occupational health.
Area of Science:
- Occupational Health and Safety
- Organizational Psychology
- Public Administration
Background:
- Implementing peer-based Mental First Aid (MFA) programs addresses the growing need for mental health support within organizations.
- Traditional occupational safety and health practices often overlook the critical role of human factors and mental well-being.
Purpose of the Study:
- To evaluate user experiences with peer-based Mental First Aid (MFA) implementation.
- To identify developmental needs within the MFA implementation process.
- To assess the impact of MFA on the city's overall safety management system.
Main Methods:
- Qualitative data collection through interviews and feedback from MFA testing and training.
- Quantitative data analysis from a survey.
- Review of organizational safety management documents.
Main Results:
- MFA was successfully established within the city organization, meeting a clear need.
- Participants found MFA easy to use with a low threshold for engagement.
- MFA enhanced traditional occupational safety by improving skills in managing human factors.
Conclusions:
- MFA implementation requires robust management structures and a dedicated, systematic approach to learning and commitment.
- The program offers significant added value to existing occupational safety and health frameworks.
- Successful integration of MFA can systematically improve the management of human factors in workplace safety.
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