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Multilevel Impacts of Transformational Leadership on Service Quality: Evidence From China

Fangguo Su1, Dejun Cheng2, Shanshan Wen1

  • 1College of Management, Shenzhen University, Shenzhen, China.

Frontiers in Psychology
|June 18, 2019
PubMed

Keywords:
affective commitmentmultilevel analysispsychological empowermentservice climateservice qualitytransformational leadership

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