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Promoting professional behaviour in general practitioner training practices: The views of practice managers
Christine Longman1, Meredith Temple-Smith2
1MBBS, MMed, FRACGP, General Practitioner and Medical Educator, Murray City Country Coast GP Training, Parkville, Vic.
Australian Journal of General Practice
|June 21, 2019
Summary
Practice managers play a key role in educating general practice registrars (GPRs) on professional behaviour. Their insights and active modelling are crucial for GPR professional development.
Area of Science:
- Medical Education
- General Practice
- Professionalism in Healthcare
Background:
- Australian professional colleges mandate high professional behaviour standards for general practitioners (GPs).
- General practice registrars (GPRs) learn professional behaviour from supervisors and practice managers (PMs).
- Limited understanding exists regarding PMs' perspectives on professional behaviour and their educational role for GPRs.
Purpose of the Study:
- To explore practice managers' understanding of 'professional behaviour'.
- To investigate practice managers' perceived role in educating general practice registrars.
Main Methods:
- Conducted 19 semi-structured interviews with practice managers.
- Achieved data saturation and consensus on analysis.
Main Results:
- Practice managers possess nuanced views on professional behaviour.
- PMs actively promote and model professional behaviour to all staff, including GPRs.
- PMs recognize and affirm their role in GPR education.
Conclusions:
- Practice managers are well-positioned to model and teach professional behaviour.
- Leveraging PMs' expertise can enhance GPR professional development.
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