Conversational trouble and repair in dementia: Revision of an existing coding framework

A decline in the effectiveness of everyday conversation is often observed for people with dementia. This study explored conversational trouble and repair between people with dementia residing in residential care and professional care staff. The aim was to examine the utility of an existing conversational trouble and repair framework by Watson, Carter and Chenery (1999) in a comparatively larger sample. Twenty conversations were coded for dementia-specific trouble and repair; however, the original framework could not adequately accommodate the variety of trouble and repair within the dataset. The data was subsequently used to inform a revised framework, which captures a wide spectrum of trouble and repair in dementia and offers more precise codes to researchers and clinicians working with this clinical population. Examples of divergent coding strategies between the original and revised framework are provided as well as examples of trouble and repair patterns observed in both carers and people with dementia.