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[Perceived supervisor support as a relevant factor for subordinates' job satisfaction - model verification].

Marcin Wnuk1

  • 1Uniwersytet im. Adama Mickiewicza w Poznaniu / Adam Mickiewicz University in Poznań, Poznań, Poland (Instytut Psychologii, Zakład Psychologii Pracy i Organizacji / Institute of Psychology, Department of Work and Organizational Psychology). marwnuk@wp.pl.

Medycyna Pracy
|June 27, 2019
PubMed
Summary

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Perceived supervisor support (PSS) directly and indirectly boosts job satisfaction by influencing stress and work-life balance. PSS also moderates the impact of stress on loyalty, gratitude, and work-life balance, enhancing overall job satisfaction.

Area of Science:

  • Organizational Psychology
  • Human Resource Management

Background:

  • Perceived supervisor support (PSS) is a key factor influencing employee job satisfaction.
  • Understanding the direct and indirect pathways through which PSS affects job satisfaction is crucial for organizational well-being.

Purpose of the Study:

  • To investigate the direct and indirect mechanisms of perceived supervisor support (PSS) on job satisfaction.
  • To examine the moderating role of PSS in the relationships between stress, work-life balance, organizational loyalty, and gratitude, and their impact on job satisfaction.

Main Methods:

  • A study involving 455 employees from a single organization.
  • Utilized validated scales for perceived supervisor support, gratitude, loyalty, perceived stress, and satisfaction with work-life balance, alongside a single-item job satisfaction measure.
Keywords:
gratitude towards the organizationjob satisfactionorganizational loyaltyperceived supervisor supportsense of stress at workwork-life balance

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Main Results:

  • Gratitude, work-life balance, and stress were identified as partial mediators between PSS and job satisfaction.
  • Stress demonstrated both direct and indirect effects on job satisfaction, mediated by gratitude and work-life balance.
  • PSS was found to moderate the associations between stress and gratitude, organizational loyalty, work-life balance, and job satisfaction.

Conclusions:

  • The study confirmed the significant role of leader-member exchange in enhancing employee job satisfaction.
  • Both direct and indirect pathways of PSS influence on job satisfaction were elucidated.
  • The moderating effect of PSS was validated across relationships involving stress, organizational loyalty, gratitude, and work-life balance.