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Developing Verbal Health Literacy with Adult Learners Through Training in Shared Decision-Making
Health Literacy Research and Practice
|July 12, 2019
Summary
Adult learners improved verbal health literacy skills through a targeted program, enhancing their ability to communicate with healthcare providers and participate in shared decision-making. This study highlights verbal communication as a key component of health literacy.
Area of Science:
- Health Literacy Research
- Adult Education
- Communication in Healthcare
Background:
- Health literacy is often assessed via written materials, yet verbal communication with healthcare providers is crucial.
- Verbal health literacy skills are vital for patient engagement and shared decision-making in healthcare.
Purpose of the Study:
- To examine adult learners' experiences in developing verbal health literacy skills.
- To explore the role of verbal communication and shared decision-making in health literacy.
- To investigate an Australian adult basic education program's impact on these skills.
Main Methods:
- Conducted semi-structured qualitative interviews with adult learners (n=22) in a health literacy program.
- The program included an integrated shared decision-making component.
- Interviews were analyzed using the Framework method (thematic analysis) with inductive and deductive coding.
Main Results:
- The program raised awareness of patients' rights in treatment decision-making.
- It facilitated development of functional, communicative, and critical verbal health literacy skills.
- Participants ranged from 18 to 74 years, with many being women and born outside Australia; most had limited health literacy.
Conclusions:
- Health literacy is a modifiable asset improvable through deliberate intervention.
- Verbal health literacy is a critical component of overall health literacy.
- A revised model of health literacy emphasizing verbal skills for consumer involvement in health decisions is presented.
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