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Detachment from Work: A Diary Study on Telepressure, Smartphone Use and Empathy.
Ruben Cambier1, Daantje Derks2, Peter Vlerick1
1Department of Personnel Management, Work and Organizational Psychology, Ghent University, Ghent, BE.
Psychologica Belgica
|July 23, 2019
Summary
Workplace telepressure, or the expectation to be always available, negatively impacts employee mental health. Constant smartphone use during off-job hours mediates this effect, reducing psychological detachment and well-being.
Area of Science:
- Occupational Health Psychology
- Organizational Behavior
- Digital Well-being
Background:
- Technological advancements have transformed workplaces, raising concerns about employee mental health.
- The constant connectivity facilitated by smartphones blurs work-life boundaries.
Purpose of the Study:
- To investigate the impact of workplace telepressure on psychological detachment.
- To examine the mediating role of work-related smartphone use during off-job hours.
- To explore empathy as a moderator in the telepressure-smartphone use relationship.
Main Methods:
- Diary study with 80 employees over five workdays (337-400 observations).
- Multilevel analyses to assess daily effects and mediation.
- Measurement of workplace telepressure, psychological detachment, work-related smartphone use, and empathy.
Main Results:
- No direct effect of telepressure on daily psychological detachment was found.
- A significant indirect negative effect of telepressure on psychological detachment was observed, mediated by smartphone use.
- Empathy (cognitive or affective) did not moderate the relationship between telepressure and smartphone use.
Conclusions:
- Workplace telepressure indirectly harms psychological detachment through increased off-job smartphone use.
- Organizations should implement clear policies on smartphone use during off-job hours.
- Strategies to improve employee detachment and promote healthy smartphone habits are crucial.
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