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Applying Contemporary Management Principles to Implementing and Evaluating Value-Added Pharmacist Services.

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Value-added pharmacy services are enhanced by theory-based management and implementation science. These approaches ensure financial viability and sustainability for expanded pharmacist-provided health services.

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Area of Science:

  • Pharmacy Practice
  • Health Services Management
  • Implementation Science

Background:

  • Value-added pharmacy services are expanding under public health initiatives.
  • Effective management and assessment are crucial for service success.
  • Patient uniqueness and varying health needs impact service encounters.

Purpose of the Study:

  • To review foundational management theories applicable to pharmacy services.
  • To provide examples of successful theory application in pharmacy.
  • To highlight how theory drives the prevalence and scope of services.

Main Methods:

  • Review of foundational management theories.
  • Analysis of "servicescape" in pharmacy settings.
  • Integration of implementation science principles.
  • Case examples of successful service expansion.

Main Results:

  • Management theories, including "servicescape," are vital for pharmacy services.
  • Implementation science ensures financial viability and sustainability.
  • Theory application has led to increased offering and scope of value-added services.

Conclusions:

  • Theory-based paradigms enhance the success of value-added pharmacy services.
  • Management theories and implementation science are key to sustainable service growth.
  • Successful application of theories expands the role and reach of pharmacists.