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Related Experiment Video

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Patient-derived Heterogeneous Xenograft Model of Pancreatic Cancer Using Zebrafish Larvae as Hosts for Comparative Drug Assessment
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Assessing patient satisfaction with a microsuction service in general practice: a comparative study.

Ruairi Hasson1, Eoin McDermott2, Karena Hanley3

  • 1GP Registrar, Irish College of General Practitioners, Dublin, Ireland rnhasson@hotmail.com.

BJGP Open
|August 2, 2019
PubMed
Summary

Patient satisfaction with ear microsuction is higher when performed in general practice compared to hospital settings. This ear care service in primary care settings offers comparable or improved patient outcomes.

Keywords:
cerumendelivery of health caregeneral practiceintegratedotitis externaotolaryngologypatient satisfaction

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Area of Science:

  • Otolaryngology
  • Primary Care Medicine
  • Health Services Research

Background:

  • Earwax impaction affects millions annually, necessitating interventions like aural microsuction.
  • Otitis externa is a common reason for general practice consultations.
  • Aural microsuction is a standard procedure in Ear, Nose, and Throat (ENT) clinics.

Purpose of the Study:

  • To compare patient satisfaction with a new general practice aural microsuction service versus a hospital-based service.

Main Methods:

  • Prospective comparative study in two Irish general practices and a Dublin hospital's emergency department.
  • Data collected over 6 months, involving 160 patients undergoing aural microsuction.
  • Patient satisfaction assessed using the validated PSQ-18 questionnaire.

Main Results:

  • General practice cohorts reported significantly higher satisfaction across all medical care aspects compared to the hospital group.
  • Patients receiving microsuction in general practice showed greater satisfaction with the procedure technique than those receiving usual care in general practice.

Conclusions:

  • Delivering aural microsuction services in general practice settings results in equal or greater patient satisfaction than hospital-based services.
  • General practice is a viable and preferred setting for providing ear canal cleaning interventions.