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Best practices for EHR implementation: A BC First Nations community's experience
Susi Wilkinson1, Elizabeth Borycki2, Andre Kushniruk2
1Interior Health Authority, Kelowna, British Columbia, Canada.
Healthcare Management Forum
|August 3, 2019
Summary
Implementing Electronic Health Records (EHRs) in First Nations communities requires government commitment and stakeholder collaboration. The study identified key success factors for EHR implementation in Indigenous health settings.
Area of Science:
- Health Informatics
- Indigenous Health
- Health Services Research
Background:
- Electronic Health Records (EHRs) are crucial for improving health information quality and service efficiency for Indigenous people in Canada.
- First Nations leaders seek EHRs to enhance health outcomes for their communities.
Purpose of the Study:
- To identify critical success factors for an Electronic Health Record (EHR) implementation at a First Nations health centre.
- To analyze EHR implementation using the Best Practices EHR Implementation Framework (EHRIF).
Main Methods:
- Qualitative and quantitative research methods were employed.
- The Best Practices EHR Implementation Framework (EHRIF) was utilized for data analysis.
Main Results:
- All success factors from the planning and implementation phases of the EHRIF were found to be important.
- Provincial and federal government commitment was vital for the EHR implementation.
- Collaboration with stakeholders, including a physician champion, was critically important.
Conclusions:
- The EHRIF can guide successful EHR implementations in Aboriginal communities.
- This study contributes to building health informatics expertise and capacity within First Nations communities.
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