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A Patient Portal Intervention for Menopause Knowledge and Shared Decision-Making.

Stuti Dang1,2, Berry Thavalathil3, Diana Ruiz4

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Journal of Women'S Health (2002)
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Patient portals can improve menopause management. This study tested a secure messaging intervention to enhance women veterans' knowledge and shared decision-making (SDM) regarding menopause symptoms and treatments.

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Area of Science:

  • Women's Health
  • Health Informatics
  • Health Services Research

Background:

  • Menopause involves significant changes and symptoms requiring informed decisions.
  • Enhanced patient understanding and provider discussions are crucial for managing menopause and associated conditions.
  • Patient portals present a promising avenue for improving menopause knowledge and shared decision-making (SDM).

Purpose of the Study:

  • To explore the feasibility of using the "My HealtheVet" patient portal's secure messaging (SM) function for a menopause educational intervention.
  • To measure the impact of this intervention on knowledge and SDM among women veterans.
  • To assess the potential of patient portals for improving menopause care.

Main Methods:

  • A quality improvement pilot study involving women veterans of menopausal age.
  • An educational intervention delivered via weekly SMs on menopause symptoms and treatments through the VA Patient Portal.
  • Comparison between an intervention group and a control group from neighboring VA facilities.
  • Post-intervention surveys to assess menopause knowledge, SDM, and program satisfaction.

Main Results:

  • This study protocol is designed to assess the impact of an innovative patient portal intervention.
  • It aims to improve patient knowledge and SDM in menopause management.
  • The study will evaluate the effectiveness of secure messaging for delivering menopause education.

Conclusions:

  • This research is among the first to evaluate patient portal interventions for enhancing menopause knowledge and SDM.
  • Successful implementation could demonstrate "meaningful use" of patient portals.
  • The program offers a scalable and timely resource for improving menopause care through SDM.