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Attempting to Define Clinical Productivity Metrics among Pediatric Palliative Care Services at Academic Children's
Daniel P Mahoney1, Ilanit Brook2, Mallory Fossa2
1Texas Children's Hospital Pediatric Advanced Care Team (PACT), Houston, Texas.
Insights
Pediatric palliative care (PPC) programs face complex workforce and billing challenges. Understanding these dynamics is crucial for the sustainability of PPC providers and to mitigate burnout in this vital field.
Area of Science:
- Healthcare Management
- Palliative Care Research
- Pediatric Healthcare Services
Background:
- Pediatric palliative care (PPC) programs have expanded significantly in US academic children's hospitals over two decades.
- Limited understanding exists regarding the interplay of workforce staffing, billing/coding, clinical demands, and program sustainability in PPC.
- High burnout rates among PPC providers necessitate a clearer definition of these operational relationships.
Purpose of the Study:
- To investigate the relationships between workforce staffing, billing and coding practices, clinical service requirements, and program sustainability in academic PPC programs.
- To gather data on billing provider full-time equivalent (FTE) staffing and productivity metrics within PPC programs.
Main Methods:
- A convenience sample of 10 PPC program leaders from US academic children's hospitals was surveyed.
- Information on billing provider FTE, billing/coding practices, and productivity metrics was collected for a three-month period (Jan-Mar 2017).
- Evaluation and management data were analyzed from seven participating programs.
Main Results:
- For the seven programs providing data, the estimated mean work Relative Value Unit (wRVU) production was 1626 per 1.0 FTE annually.
- The estimated mean number of consultations was 15 per 1.0 FTE monthly.
- The estimated mean total clinical encounters was 70 per 1.0 FTE monthly.
Conclusions:
- The relationship between PPC billing provider productivity and clinical workload is intricate and highly variable across academic PPC programs.
- Further research is needed to clearly define these relationships to enhance the sustainability of both billing and non-billing PPC providers.
- Addressing these operational complexities is vital for supporting PPC workforce well-being and program longevity.
Abstract:
Pediatric palliative care (PPC) programs have grown in size and number at academic children's hospitals in the United States for the past 20 years. Little is known about the relationships between program workforce staffing, billing and coding practices, clinical service requirements for billing providers, and sustainability of program models for billing providers. The authors contacted a convenience sample of 10 PPC program leaders at academic children's hospitals in the United States. Program leaders were asked to provide information about billing provider full-time equivalent (FTE) staffing, billing and coding practices, and productivity metrics for a three-month period, from January 1 to March 31, 2017. Ten programs participated in the convenience sample survey, and seven provided information about billing and coding practices. For the seven programs that provided evaluation and management data, calculated estimate of mean work Relative Value Unit (wRVU) production per 1.0 FTE per year was 1626. Calculated estimate of consultations per 1.0 FTE per month was 15. Calculated estimate of total clinical encounters per 1.0 FTE per month was 70. The relationships between PPC billing provider productivity and clinical workload are complex and vary widely among a convenience sample of academic PPC programs. Given the high burnout rates in the field, efforts should be made to more clearly define these relationships to promote sustainability of both billing and nonbilling PPC providers.
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