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The Art of Giving Feedback
1Rose O. Sherman is an emeritus professor of nursing at Florida Atlantic University and a current faculty member in the Marian K. Shaughnessy Nurse Leadership Academy in the Frances Payne Bolton School of Nursing at Case Western Reserve University, Cleveland, OH. She also serves as editor-in-chief of Nurse Leader, the official journal of the American Organization for Nursing Leadership. Contact author: roseosherman@outlook.com. The author has disclosed no potential conflicts of interest, financial or otherwise.
Effective feedback delivery is crucial for leadership. This guide offers strategies for constructive criticism, focusing on trust, growth mindset, and confident performance conversations.
Area of Science:
- Leadership and Management
- Organizational Psychology
- Human Resources Development
Background:
- Leaders often find delivering positive feedback easier than constructive criticism.
- Ineffective feedback can hinder employee development and team performance.
- Addressing performance issues requires specific communication skills.
Purpose of the Study:
- To provide best-practice strategies for delivering effective feedback.
- To equip leaders with methods for handling difficult performance conversations.
- To foster a supportive environment for employee growth.
Main Methods:
- Review of leadership best practices in feedback delivery.
- Integration of principles from growth mindset research.
- Development of actionable strategies for performance discussions.
Main Results:
- Building trust is foundational for accepting feedback.
- Promoting a growth mindset encourages receptiveness to constructive criticism.
- Cultivating courage enables leaders to address performance issues directly.
Conclusions:
- Effective feedback strategies enhance leadership capabilities.
- Trust and a growth mindset are key to successful performance conversations.
- Leaders can improve feedback delivery through targeted skill development.
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