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Related Experiment Video

Updated: Jan 20, 2026

Intraoperative Video Consultation Following Bile Duct Transection Facilitates Direct OR Transfer for Robotic Hepaticojejunostomy at Tertiary Center
07:48

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Published on: January 9, 2026

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Development of a user needs-based telepresence robot for consultation.

Hyeong Suk Lee1, Jeongeun Kim1,2

  • 1College of Nursing, Seoul National University, Seoul, Korea.

Technology and Health Care : Official Journal of the European Society for Engineering and Medicine
|September 3, 2019
PubMed
Summary

This study developed a telepresence robot for medical consultations by analyzing user needs. This systematic approach ensures the technology meets end-user requirements for improved usability in healthcare settings.

Keywords:
Roboticsneeds assessmentpoint-of-care systemsremote consultationtelemedicine

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Area of Science:

  • Biomedical Engineering
  • Health Informatics
  • Human-Computer Interaction

Background:

  • A needs assessment was conducted for a telepresence robot system for healthcare professional education and consultations.
  • A lack of structured methodology for user-needs analysis was identified as a significant problem in developing such systems.

Purpose of the Study:

  • To develop a telepresence robot for medical consultations by conducting a multifaceted analysis of end-user needs.
  • To ensure the robot's design and functionality align with user requirements for future usability testing.

Main Methods:

  • User-needs surveys were conducted to define the required functions and forms for the telepresence robot.
  • The robot was designed and implemented based on the identified user needs and specifications.
  • A prototype was developed and refined through repeated internal testing to create the final version.

Main Results:

  • A structured methodology for user-needs analysis was established for developing medical telepresence robots.
  • End-user needs were systematically integrated into the design of the robot's components and functions.
  • A defined technology development process was created to enhance the usability of the telepresence system.

Conclusions:

  • The study successfully systemized user needs for telepresence robot development in healthcare.
  • The findings provide a replicable process for developing user-centered medical technologies.
  • This approach is expected to improve the overall usability and effectiveness of telepresence robots in clinical settings.