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Updated: Jan 20, 2026
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Compass
Published on: March 26, 2025
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Compassion Fatigue and Compassion Satisfaction Among Multisite Multisystem Nurses
Lina Najib Kawar1, Patricia Radovich, Regina M Valdez
1Kaiser Permanente Southern California Patient Care Services, Regional Nursing Research Program, Kaiser Permanente, Pasadena (Drs Kawar and Rondinelli and Ms Valdez); Loma Linda University Health, Loma Linda, California (Dr Radovich); Kaiser Foundation Health Plan/Hospital, Pasadena, California (Dr Zuniga).
Nursing Administration Quarterly
|September 4, 2019
Summary
Compassion fatigue affects nurses, impacting unit culture and patient care. New graduates, BSN nurses, ICU nurses, and those working 12-hour shifts show higher vulnerability, requiring targeted support programs.
Area of Science:
- Nursing
- Healthcare Management
- Occupational Health
Background:
- Compassion fatigue is a significant concern for nurses across all specialties.
- It can profoundly disrupt unit culture and negatively impact nurse well-being and patient care outcomes.
- Increasing patient complexity and demanding practice environments heighten nurses' vulnerability.
Purpose of the Study:
- To investigate the prevalence of compassion fatigue among nurses.
- To identify individual-level factors associated with compassion fatigue in nursing professionals.
- To provide baseline evidence for developing targeted interventions.
Main Methods:
- An online survey was administered to 1174 nurses from two large Southern California healthcare organizations.
- The survey measured compassion fatigue, burnout, and compassion satisfaction.
- Statistical analysis identified factors associated with higher compassion fatigue scores.
Main Results:
- Nurses reported moderate levels of compassion satisfaction and burnout.
- Experienced nurses and those working night shifts reported higher compassion satisfaction.
- New graduates, Bachelor of Science in Nursing (BSN) nurses, Intensive Care Unit (ICU) nurses, and those working 12-hour shifts exhibited higher mean scores for compassion fatigue.
Conclusions:
- Specific nursing groups, including new graduates and ICU nurses, are more vulnerable to compassion fatigue.
- Nurse leaders can use these findings to implement specialized programs to mitigate compassion fatigue.
- Leveraging the experience of seasoned nurses can enhance support strategies for those at higher risk.
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