Rethinking Strategies for Positive Newborn Screening Result (NBS+) Delivery (ReSPoND): a process evaluation of

Jane Chudleigh1, Jim Bonham2, Mandy Bryon3

  • 11Centre for Maternal and Child Health Research, City, University of London, London, EC1V 0HB UK.

Insights

Co-designed interventions will improve how healthcare professionals deliver positive newborn blood spot (NBS) screening results to parents, addressing inconsistencies and parental dissatisfaction. This aims to minimize negative impacts for families receiving critical health information.

Area of Science:

  • Public Health
  • Healthcare Communication
  • Patient Experience

Background:

  • Newborn blood spot (NBS) screening identifies serious health conditions in infants.
  • Inconsistent delivery of positive NBS results causes parental dissatisfaction and negative outcomes.
  • Current communication practices require improvement to support families effectively.

Purpose of the Study:

  • To co-design, implement, and evaluate interventions for delivering initial positive NBS results to parents.
  • To improve the consistency and quality of communication regarding NBS results.
  • To minimize adverse effects associated with current communication methods.

Main Methods:

  • Mixed-methods study employing Family Systems Theory and experience-based co-design.
  • Process evaluation using Normalisation Process Theory.
  • Economic analysis of current and new intervention costs; nominal group technique for outcome measure selection.

Main Results:

  • Co-designed interventions for initial positive NBS result communication will be developed.
  • Interventions will consider parental and staff experiences and healthcare resource constraints.
  • Indicative costs of different communication strategies will be determined.

Conclusions:

  • Co-designed interventions will be ready for evaluation in a definitive study.
  • Improved communication practices aim to reduce negative sequelae for parents.
  • Findings may inform communication strategies for delivering bad news in other pediatric conditions.
Abstract

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