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Related Experiment Video

Updated: Jan 19, 2026

Upper-extremity Approach for Secondary Access in Transfemoral Transcatheter Aortic Valve Implantation
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Compassionate Coverage: A Patient Access Linen System.

Jill Maura Rabin1, Katherine C Farner2, Alice H Brody3

  • 1Department of Obstetrics and Gynecology, Long Island Jewish Hospital, Northwell Health, New Hyde Park, NY, USA.

Journal of Patient Experience
|September 20, 2019
PubMed
Summary

Patients and healthcare providers preferred a new hospital attire system, the patient access linen system (PALS), over traditional gowns. This novel system enhanced patient dignity and comfort, prioritizing clothing experience during hospital stays.

Keywords:
experiencegownhospitalpatient feedbackpatient satisfaction

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Area of Science:

  • Healthcare innovation
  • Patient experience research
  • Clinical design

Background:

  • Patient attire significantly impacts hospital dignity and overall experience.
  • A novel patient gowning system, the patient access linen system (PALS), was developed in collaboration with designers and clinicians.
  • The study aimed to evaluate patient and provider experiences with this new system.

Purpose of the Study:

  • To survey obstetrics and gynecology inpatients' and providers' experiences with the PALS.
  • To assess patient and provider preference and satisfaction with the novel attire system.

Main Methods:

  • Patients received PALS items during inpatient stays or outpatient visits.
  • Both patients and providers completed surveys (multiple-choice and free-response) after PALS use.
  • Surveys were administered each time a PALS item was returned for processing.

Main Results:

  • Patients and providers reported a significantly positive experience with PALS.
  • The majority of patients preferred PALS over traditional gowns, citing comfort and function.
  • Most providers found PALS easier to use for clinical examinations compared to traditional gowns.

Conclusions:

  • Patient attire is a critical factor in the hospital experience.
  • Both patients and providers preferred the PALS system to traditional hospital gowns.
  • Further research is warranted on patient attire and the clinical impact of PALS.