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Canada's Evolving Medicare: Patient-Centred Care
Terrence Montague1, Joanna Nemis-White2, John Aylen3
1The principal at CareNet Health Management Consulting and adjunct professor of Medicine at the University of Alberta, Edmonton, AB.
Healthcare Quarterly (Toronto, Ont.)
|September 27, 2019
Summary
Timely access to healthcare is the top priority for Canadians and health professionals. Delays in accessing care impede patient-centred healthcare delivery, highlighting the need for improved systems and feedback mechanisms.
Area of Science:
- Healthcare Delivery and Policy
- Patient-Centred Care Research
- Health Services Management
Background:
- Canada's universal healthcare program, Medicare, is undergoing continuous evolution.
- Patient centricity in healthcare delivery has become a significant focus in recent years.
- Understanding public and professional perspectives on patient-centred care is crucial for system improvement.
Purpose of the Study:
- To compare patient-centred care practices from the 2013 and 2016 Health Care in Canada (HCIC) surveys.
- To analyze 2018 HCIC survey data on public and professional preferences for patient-centred care.
- To identify priorities for enhancing patient-centred care in Canadian Medicare.
Main Methods:
- Analysis of data from the 2013, 2016, and 2018 Health Care in Canada (HCIC) surveys.
- Comparison of public and healthcare professional responses regarding patient-centred care components.
- Examination of stated priorities for future healthcare improvements.
Main Results:
- Timely access and caring care were consistently top priorities for the public in 2013, 2016, and 2018.
- In 2018, both the public and professionals identified timely access as the foremost priority for enhanced patient-centred care.
- Measurement and feedback of care outcomes were rated as lower priorities by both groups across all surveyed years.
Conclusions:
- Significant delays in accessing healthcare remain the primary barrier to achieving patient-centred care in Canada.
- Addressing timely access is essential to prevent other patient-centred care components from becoming less relevant.
- Implementing measurement and feedback systems is vital for monitoring progress and ensuring the success of Canadian Medicare.
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