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Updated: Jan 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Terrence Montague1, Joanna Nemis-White2, John Aylen3
1The principal at CareNet Health Management Consulting and adjunct professor of Medicine at the University of Alberta, Edmonton, AB.
Timely access to healthcare is the top priority for Canadians and health professionals. Delays in accessing care impede patient-centred healthcare delivery, highlighting the need for improved systems and feedback mechanisms.
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