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Objective User Engagement With Mental Health Apps: Systematic Search and Panel-Based Usage Analysis.
Amit Baumel1, Frederick Muench2, Stav Edan1
1Department of Community Mental Health, University of Haifa, Haifa, Israel.
Journal of Medical Internet Research
|October 2, 2019
Summary
Real-world data show low daily active users for mental health apps, with significant differences in engagement and retention across app types. Peer support and mindfulness apps show higher user retention than breathing exercise apps.
Area of Science:
- Digital health
- Mental health technology
- Mobile health (mHealth) usage analytics
Background:
- Understanding real-world mental health app usage is crucial for enhancing public self-management of care.
- Existing studies are often developer-led; independent data on large-scale usage patterns are lacking.
Purpose of the Study:
- To present objective, real-world data on user engagement with popular mental health applications.
- To analyze usage patterns across different types of mental health apps.
Main Methods:
- Systematic search of Google Play for Android apps targeting anxiety, depression, or emotional well-being (≥10,000 installs).
- Apps were coded for techniques and focus; behavioral usage data were obtained from an independent panel.
- Analysis included daily active users, daily minutes of use, and 15- and 30-day retention rates.
Main Results:
- 93 apps met criteria; median daily active users (open rate) was 4.0%.
- Peer-support apps had the highest open rate (17.0%), while breathing exercise apps had the lowest (1.6%).
- Mindfulness/meditation and peer support apps showed higher daily minutes of use and 30-day retention rates compared to breathing exercise apps.
Conclusions:
- Despite high install numbers, a small fraction of users engage with mental health apps long-term.
- Significant variations in engagement and retention exist among different app types.
- Further research with diverse datasets is needed to understand user self-management behaviors in real-world settings.

