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Published on: February 16, 2011
Business Process Management for optimizing clinical processes: A systematic literature review
Alberto De Ramón Fernández1, Daniel Ruiz Fernández1, Yolanda Sabuco García1
1University of Alicante, Spain.
Health Informatics Journal
|October 5, 2019
Summary
Business Process Management (BPM) effectively optimizes clinical processes in healthcare. This systematic review confirms BPM
Area of Science:
- Healthcare Management
- Process Optimization
- Clinical Operations
Background:
- Business Process Management (BPM) is a strategy primarily used in industrial and business sectors.
- Recent applications of BPM focus on optimizing clinical processes within the healthcare sector.
- Limited research exists on the impact of BPM on healthcare effectiveness and quality.
Purpose of the Study:
- To systematically review and assess the application of Business Process Management (BPM) methodology on clinical processes.
- To evaluate BPM's potential as a tool for improving healthcare process effectiveness and quality.
Main Methods:
- A systematic literature review was conducted.
- Searches were performed across ScienceDirect, Web of Science, Scopus, PubMed, and Springer databases.
- 18 articles meeting the pre-established requirements were included in the analysis.
Main Results:
- Findings support Business Process Management (BPM) as an effective methodology for optimizing clinical processes.
- BPM has demonstrated feasibility and utility in designing, optimizing, and automating clinical tasks.
- The study identified key factors for maximizing BPM's potential: comprehensive follow-up, technological support, and staff involvement.
Conclusions:
- Business Process Management (BPM) is a valuable methodology for enhancing clinical process efficiency and quality in healthcare.
- Further research and implementation strategies focusing on technology and staff engagement are recommended to fully realize BPM's benefits.
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