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Cue utilisation predicts control room operators' performance in a sustained visual search task.

Daniel Sturman1, Mark W Wiggins1, Jaime C Auton2

  • 1Department of Psychology, Macquarie University, Sydney, Australia.

Ergonomics
|October 15, 2019
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Summary

Qualified power distribution system operators with higher cue utilisation responded faster in a sustained visual search task. This indicates better sustained visual search capacity for operators with higher cue utilisation.

Keywords:
Cue utilisationcognitive loadpower distributionsustained visual search

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Area of Science:

  • Human Factors
  • Cognitive Psychology
  • Operational Performance

Background:

  • Effective performance in operational contexts relies on practitioners' ability to utilize relevant cues.
  • Sustained visual search is critical in domains like power distribution for monitoring complex systems.

Purpose of the Study:

  • To investigate if cue utilisation predicts performance in a sustained visual search task for Australian Distribution Network Service Provider (DNSP) operators.
  • To assess the relationship between cue utilisation levels and response latency/accuracy in a domain-specific task.

Main Methods:

  • Two experiments involving DNSP operators classified by higher or lower cue utilisation.
  • Performance assessment using a domain-related sustained visual search task.
  • Analysis of response latencies and accuracy based on cue utilisation groups.

Main Results:

  • Operators with higher cue utilisation exhibited significantly shorter mean response latencies.
  • No significant differences in accuracy were found between higher and lower cue utilisation groups.
  • Higher cue utilisation correlated with a greater capacity for sustained visual search.

Conclusions:

  • Cue utilisation is a significant predictor of performance, specifically response speed, in sustained visual search tasks for power distribution operators.
  • While speed is affected, cue utilisation does not appear to impact accuracy in this specific task.
  • Findings support the importance of cue utilisation for maintaining effective visual search capabilities in operational environments.