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Updated: Jan 5, 2026

Assessment of Social Interaction Behaviors
Published on: February 25, 2011
Development of a Measure of Informal Workplace Social Interactions
Carolyn J Winslow1, Isaac E Sabat2, Amanda J Anderson3
1School of Public Health, University of California, Berkeley, Berkeley, CA, United States.
Abstract:
A measure of informal, non-task-related workplace social interactions that captures both the frequency of interactions and the positive affect that can accompany such interactions was developed and validated. In two samples of employees (N = 188 and N = 315, respectively), the factor structure, reliability, and incremental predictive validity of the newly developed measure were evaluated. Results support the anticipated two-factor structure, demonstrate strong psychometric properties, and reveal that the new measure explains additional variance in employee outcomes (job satisfaction and job-related positive affect). This newly developed, 16-item scale provides a psychometrically sound measure for researchers and organizations to use in assessing, and potentially improving, two dimensions of workplace social interactions.
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