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Does time matter? WhatsApp vs electronic mail for dental education. A pilot study
Paulina Poblete1,2, Eugenio Nieto1
1Facultad de Ciencias, Escuela de Odontología, Universidad Mayor, Santiago, Chile.
Summary
WhatsApp messaging is significantly faster for dental students than email for both receiving and responding to communications. This study highlights WhatsApp
Area of Science:
- Medical Education
- Digital Communication Tools
- Dental School Research
Background:
- WhatsApp is a versatile instant messaging platform used in various sectors.
- Its application in medical and dental education shows positive student reception.
- The software facilitates data, text, photograph, and document transfer.
Purpose of the Study:
- To compare the reception and response times of WhatsApp versus traditional electronic mail.
- To evaluate communication efficiency in a dental educational setting.
Main Methods:
- A comparative study design involving two groups of dental students.
- Distribution of multiple-choice questions via WhatsApp and electronic mail.
- Data collection focused on reception and response times, analyzed using statistical software.
Main Results:
- A significant difference in reception time (P=.0286) and response time (P=.0448) was observed.
- The WhatsApp group demonstrated significantly faster reception and response times.
- Eighty percent of the 74 participants completed the study.
Conclusions:
- WhatsApp is a more efficient communication tool than electronic email in dental education.
- This pilot study suggests potential benefits of integrating WhatsApp for faster information exchange.
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