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Nurse and Patient Satisfaction
Adam Meier1, Jeanette Ives Erickson, Nicholas Snow
1Author Affiliations: Magnet Commissioner and Director of Nursing, Ambulatory (Mr Meier), The University of Kansas Health System, Kansas City; Chair Commission on Magnet and Chief Nurse Emerita (Dr Erickson), Massachusetts General Hospital, Boston; Magnet Commissioner and Clinical Nurse (Mr Snow), University of Utah Health, Salt Lake City; Magnet Commissioner, Senior Vice President of Patient Care Services, and Chief Nursing Officer (Dr Kline), The MetroHealth System, Cleveland, Ohio.
Abstract:
The American Nurses Credentialing Center's Magnet Recognition Program 2019 Magnet Application Manual "continue(s) to raise the bar as the gold standard for nursing" (p. IX). In this column, the authors, who are Magnet commissioners, provide background and guidance on the standards for nurse satisfaction and patient satisfaction.
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