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National Reforms in Mental Health and Social Care Services: Comparative, Text-Based Explorations of Consumer
1Bob Shapell School of Social Work, Tel Aviv University, POB 39040, Tel Aviv, Israel. Levinlia@tauex.tau.ac.il.
Community Mental Health Journal
|October 27, 2019
Summary
Public mental health and social care policies increasingly emphasize consumer involvement and service transparency. However, reforms in Israel and England reveal policies often speak of inclusion but show limited practical application, impacting genuine consumer engagement.
Area of Science:
- Public Health
- Social Policy
- Mental Healthcare Systems
Background:
- Consumer involvement and service transparency are key policy components in public mental health and social care.
- Recent years have seen these principles integrated into guiding policies for service provision.
Purpose of the Study:
- To deepen insights into consumer involvement and service transparency within public service reforms.
- To examine how these principles are addressed in policy documents in Israel and England.
Main Methods:
- Analysis of key policy documents from Israel and England.
- Qualitative examination of reform descriptions focusing on consumer involvement and transparency.
Main Results:
- Policies often articulate inclusive language but demonstrate limited practical implementation of consumer involvement and transparency.
- A discernible gap exists between the policy rhetoric of inclusion and its enactment in services.
Conclusions:
- The study highlights the "inclusive talk" versus "inclusive walk" phenomenon in public service reforms.
- Findings offer observations on the complex linkage between consumer involvement and service transparency in mental health and social care.
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