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Updated: Jan 5, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Quality Improvement Principles and Practice
Shana Ratner1, Michael Pignone2
1Department of Medicine, Division of General Internal Medicine and Clinical Epidemiology, University of North Carolina Chapel Hill, 5034 Old Clinic Building, CB 7110, Chapel Hill, NC 27599, USA.
Abstract:
Quality improvement strategies are important means for achieving high-quality, patient-centered care, and can improve provider satisfaction as well. This article outlines some key principles for how to implement quality improvement effectively in primary care practice, drawing from the authors' collective experience in leading such efforts.
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