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Analyzing free-text survey responses: An accessible strategy for developing patient-centered programs and program

Traci H Abraham1, Tisha L Deen2, Michelle Hamilton3

  • 1Center for Mental Healthcare and Outcomes Research, Central Arkansas Veterans Affairs Healthcare System, 2200 Fort Roots Drive, Building 58, North Little Rock, AR 72114-1706, United States; Department of Psychiatry, University of Arkansas for Medical Sciences, 4301 West Markham Street, Little Rock, AR 72205, United States; VA South Central Mental Illness Research, Education and Clinical Center, 2200 Fort Roots Drive, Building 58, North Little Rock, AR 72114-1706, United States.

Evaluation and Program Planning
|November 2, 2019
PubMed
Summary
This summary is machine-generated.

Evaluating yoga for veterans requires understanding their diverse health priorities beyond just mental health symptoms. Analyzing patient feedback offers a patient-centered approach to program assessment.

Keywords:
Health services research methodsMental healthMilitary healthQualitative research

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Area of Science:

  • Health Services Research
  • Qualitative Health Research
  • Patient-Centered Care

Background:

  • Yoga is available in the Veterans Health Administration (VA), but effective program evaluation methods are lacking.
  • Current evaluations often narrowly focus on mental health symptom severity, overlooking veterans' broader health priorities.

Purpose of the Study:

  • To characterize veteran participants' experiences with yoga programs within the VA.
  • To explore the utility of analyzing free-text survey responses for patient-centered program evaluation.

Main Methods:

  • Qualitative analysis of 237 free-text survey responses from veterans with mental health concerns enrolled in VA yoga programs.
  • Identification of key domains reflecting veterans' health-related values and priorities.

Main Results:

  • Analysis revealed 15 distinct domains reflecting veterans' individual health-related values and priorities.
  • Free-text responses provide rich insights into patient experiences beyond symptom severity.

Conclusions:

  • Analyzing qualitative data from patient surveys offers a more accessible and patient-centered method for evaluating VA yoga programs.
  • This approach can inform decision-making for local programs by capturing a wider range of patient priorities.