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Capability Traps Impeding Homeless Services: A Community-Based System Dynamics Evaluation.

Patrick J Fowler1, Kenneth Wright1, Katherine E Marcal1

  • 1George Warren Brown School of Social Work, Washington University in St Louis, St Louis, MO, USA.

Journal of Social Service Research
|November 5, 2019
PubMed
Summary
This summary is machine-generated.

Continuums of Care (CoCs) struggle with complex interagency networks, hindering homeless service delivery. This study used system dynamics to identify and address capability traps, offering policy recommendations for improved homeless systems.

Keywords:
Continuum of carecapability trapcollaborationcommunity-based system dynamicshomelessnessnetwork governance

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Area of Science:

  • Public Health
  • Health Services Research
  • Social Policy

Background:

  • Continuums of Care (CoCs) coordinate U.S. homeless services but face coordination challenges due to complex interagency networks.
  • Limited academic literature exists on CoC governance, planning, and service provision, leaving them with little guidance.
  • Effective management of complex systems is crucial for improving homeless services.

Purpose of the Study:

  • To identify capability traps hindering homeless service delivery within CoCs.
  • To engage stakeholders, including homeless consumers and service providers, in a structured system improvement process.
  • To provide insights for policy and practice recommendations to enhance the homeless service system.

Main Methods:

  • Applied community-based system dynamics methodology.
  • Involved homeless consumers and service providers as key stakeholders.
  • Focused on identifying system-level barriers and facilitating structured improvement.

Main Results:

  • Identified specific organizational structures within governance and planning that inhibit optimal system outcomes.
  • Revealed capability traps that impede effective homeless services delivery.
  • Highlighted the need for improved coordination and strategic planning within CoCs.

Conclusions:

  • Organizational structures in CoCs can impede system performance.
  • System dynamics offers a valuable approach for understanding and improving complex social service networks.
  • Policy and practice adjustments are recommended to enhance the effectiveness of homeless service systems.