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Digital content delivery in a pharmacy technician training program in a health system
1Department of Pharmacy, Duke University Hospital, Durham, NC.
Summary
A new pharmacy technician training program was developed to meet demand and support pharmacists. This program provides accessible education for certification, enhancing patient care and technician retention.
Area of Science:
- Pharmacy Practice
- Healthcare Workforce Development
- Educational Program Design
Background:
- Pharmacy technicians are vital members of the healthcare team, supporting pharmacists and patient care.
- Effective training programs are crucial for retaining skilled pharmacy technicians.
- Health-system pharmacy departments possess core competencies suitable for developing training initiatives.
Purpose of the Study:
- To describe the development and implementation of a pharmacy technician training program at Duke University Health System (DUHS).
- To address the current and future demand for qualified pharmacy technicians.
- To equip graduates for certification by the Pharmacy Technician Certification Board.
Main Methods:
- Launched the Duke University Health System Pharmacy Technology Training Program (DUHS-PTTP) in April 2018.
- Incorporated didactic, simulation-based, and experiential education.
- Partnered with a digital content provider for accelerated program start-up and flexible learning.
Main Results:
- The program provides tools for candidates to become certified pharmacy technicians.
- It offers an affordable, accredited program with flexible learning options.
- Aims to support both internal and external students for a career in pharmacy.
Conclusions:
- Implementing a pharmacy technician training program aligns with the core training capabilities of health-system pharmacy departments.
- Such programs are essential for workforce development and maintaining operational efficiency in pharmacies.
- Graduates are prepared for certification, contributing to improved pharmacy services.
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