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Moving organizational theory in health care forward: A discussion with suggestions for critical advancements
Ingrid M Nembhard1, Ann Barry Flood, John R Kimberly
1Ingrid M. Nembhard, PhD, MS, is Fishman Family President's Distinguished Associate Professor of Health Care Management, The Wharton School, University of Pennsylvania, Philadelphia. E-mail: ingridn@wharton.upenn.edu. Ann Barry Flood, PhD, MA, is Emeritus Professor of Radiology, Emeritus Professor of Community and Family Medicine, and Emeritus Professor of The Dartmouth Institute, Dartmouth Geisel School of Medicine, Hanover, New Hampshire. E-mail: ann.barry.flood@dartmouth.edu. John R. Kimberly, PhD, MS, is Henry Bower Professor Emeritus of Management, The Wharton School, University of Pennsylvania, Philadelphia. E-mail: kimberly@wharton.upenn.edu. Anthony R. Kovner, PhD, MPA, is Professor Emeritus of Public and Health Management, Robert F. Wagner Graduate School of Public Service, New York University, New York City. E-mail: anthony.kovner@nyu.edu. Stephen M. Shortell, PhD, MPH, MBA, is Blue Cross of California Distinguished Professor of Health Policy and Management Emeritus and Professor of the Graduate School, School of Public Health, University of California, Berkeley. E-mail: shortell@berkeley.edu. Jacqueline S. Zinn, PhD, MBA, is Emeritus Professor of Risk, Insurance and Health Care Management, Fox School of Business, Temple University, Philadelphia, Pennsylvania.
Abstract:
In May 2019, scholars in management and organization of health care organizations and systems met. The opening plenary was a moderated discussion with five distinguished scholars who have exemplified pushing the frontier of organizational theory and practice throughout their careers: Ann Barry Flood of Dartmouth College, John Kimberly of the University of Pennsylvania, Anthony (Tony) Kovner of New York University, Stephen (Steve) Shortell of University of California at Berkeley, and Jacqueline (Jackie) Zinn of Temple University. The discussion was moderated by Ingrid Nembhard of the University of Pennsylvania. The goal of the plenary was to provide an opportunity to hear from senior members of the health care management community how they think about organizational behavior and theory, changes that they have observed, research gaps that they see, and lessons for research and practice that they have learned. This article is the transcript of that plenary discussion. It is shared to capture the intellectual history of the field and help surface the critical advancements still needed in organizational theory and practice in health care. The closing remarks of the panelists summarize recommendations for both practice and scholarship in health care organization management.
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